At KESHA FELIPA we spend lots of love creating the designs, so you can have a well designed or illustrated item. But if the item isn’t right (size etc.) you have 14 days to return it back. The 14 days start to count when you have the order in your possession. The time of shipping from KESHA FELIPA to you doesn’t count.
KESHA FELIPA will refund you when the order is returned within 14 days, clean, unworn and have all the tags on it. We will refund your payment via the same method as you paid your order. In case one of the above requirements isn’t in place, KESHA FELIPA can decide to not refund you.
Note: the shipping costs of returning are on your own cost. We will not refund these costs back.
How to return
1. Use the same package (environment friendly 🙂 to return the order. Use the address you will find on your receipt that was inclosed in the parcel.
2. Bring the parcel to your local postal company. Please remember that the responsibility for the return is yours until the parcel reaches us. Choose an insured shipping option and ask for a proof of postage.
3. When the parcel arrives at KESHA FELIPA we will check the item(s) and when everything is OK, we will send you an return confirmation e-mail. And will refund you within 14 days after the confirmation e-mail.